Last updated: 15/08/25

Northants Rocks (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or attend our events.

1. Information We Collect

We may collect the following types of information:

Personal details (name, email, phone number) when you purchase tickets or sign up for our newsletter.

Payment information (processed securely by our payment providers – we do not store full credit card details).

Event attendance details (ticket scans, seating/entry records).

Technical data (IP address, browser type, device info) for website analytics and security.

Photos and video recordings taken during the event for promotional use.

2. How We Use Your Information

We use your information to:

Process ticket orders and payments.

Communicate important event updates (line-up changes, safety information).

Send marketing emails (only if you have opted in).

Improve our website and event experience.

Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

We process your data based on:

Contract – to deliver your purchased ticket and event services.

Consent – for marketing emails and promotional photography.

Legal obligation – for tax, accounting, and safety regulations.

Legitimate interests – to ensure event security and improve our services.

4. Sharing Your Information

We only share data when necessary:

Service providers (ticketing platforms, payment processors, marketing tools) bound by confidentiality agreements.

Security and safety partners (if required for entry checks or incident investigations).

Legal authorities when required by law.

We never sell your data to third parties.

5. Data Storage & Security

Your data is stored securely and only for as long as necessary to fulfill the purposes outlined in this policy.

We take appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.

Request corrections or updates.

Request deletion of your data.

Withdraw consent for marketing at any time.

Object to certain data uses.

To exercise your rights, contact us at northantsrocks@gmail.com.

7. Cookies

Our website uses cookies to:

Remember your preferences.

Analyse site traffic and improve performance.

Support secure ticket transactions.

You can manage or disable cookies in your browser settings.

8. Photography & Video

By attending the event, you may appear in photos or videos taken for promotional purposes. If you wish to request removal of identifiable images, contact us at northantsrocks@gmail.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

⸻

11. Contact

For questions regarding these Terms, please contact us at:

📧 northantsrocks@gmail.com